Terms & Conditions

1. Introduction and Acceptance

Welcome to cg22, Bangladesh's trusted online gaming destination. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and cg22 ("we", "us", "the Platform"). They govern your access to and use of the cg22 website, mobile interface, and all associated services, including cricket betting, live casino, slots, crash games, and fish hunting.

By registering an account, logging in, or placing any wager on cg22, you confirm that you have read, understood, and agree to be fully bound by these Terms. If you do not accept these Terms, you must not use the platform. cg22 reserves the right to modify these Terms at any time. Continued use of the platform following any update constitutes acceptance of the revised Terms.

2. Eligibility Requirements

To create an account and use cg22 services, you must meet all of the following eligibility criteria at all times:

• You must be at least 21 years of age. cg22 does not permit any person under 21 to register or place wagers on the platform.
• You must be a natural person acting on your own behalf, and not as an agent for any third party.
• You must provide accurate, complete, and truthful registration information, including your full name, valid email address, and contact number.
• You must not be registered as a self-excluded player or have had a previous cg22 account terminated for breach of these Terms.
• You must be using your own funds and not funds obtained through fraudulent or illegal means.

3. Account Registration and Security

Each player may hold only one registered account on cg22. Creating duplicate or multiple accounts is a violation of these Terms and may result in immediate suspension, forfeiture of balances, and permanent ban from the platform. You are solely responsible for all activity that occurs under your account.

• Keep your login credentials confidential. Never share your username or password with any other person.
• Notify cg22 support immediately if you suspect unauthorized access to your account or any security breach.
• cg22 will never ask for your password by email, SMS, or any other channel. Any communication claiming otherwise is fraudulent.
• cg22 employs SSL encryption and industry-standard security protocols to protect your personal and financial data at all times.

4. Deposits, Withdrawals, and Payments

cg22 supports deposits and withdrawals via Bangladesh's most widely used mobile financial services. All transactions are processed in Bangladeshi Taka (BDT).

Accepted payment channels include, but are not limited to, the following:

• bKash, Nagad, Rocket, and Upay mobile wallets.
• Deposits are typically credited to your cg22 account within a few minutes of a successful transaction.
• Withdrawal requests are processed within the timeframe stated on the platform. cg22 reserves the right to carry out identity verification (KYC) checks before approving any withdrawal.
• Minimum deposit and withdrawal amounts are displayed in the payments section of the platform and may be updated periodically without prior notice.

5. Bonuses and Promotional Offers

cg22 regularly offers welcome bonuses, reload bonuses, free spins, and seasonal promotions to eligible players. All bonuses are subject to the following general conditions:

• All bonuses carry a wagering requirement (rollover) that must be met in full before any associated winnings can be withdrawn. The specific rollover multiplier for each promotion is stated in its individual Terms.
• Bonuses are non-transferable and may only be used by the registered account holder. Sharing, selling, or transferring bonuses is strictly prohibited.
• cg22 reserves the right to withdraw, modify, or expire any bonus offer at any time without prior notice if abuse or exploitation is detected.
• Only one bonus may be active per player at any given time unless a specific promotion explicitly states otherwise.

6. Fair Play and Prohibited Conduct

cg22 is committed to providing a fair, transparent, and enjoyable gaming environment. The following conduct is strictly prohibited and will result in immediate account suspension and potential forfeiture of all funds:

• Collusion with other players to manipulate game outcomes or exploit bonus structures.
• Use of automated bots, scripts, or any software designed to gain an unfair advantage over the platform or other users.
• Any form of money laundering, fraudulent chargebacks, or misuse of payment systems in connection with cg22 accounts.

7. Responsible Gaming

cg22 takes responsible gaming seriously. We provide tools to help players manage their activity on the platform. These include:

• Deposit limits — players may set daily, weekly, or monthly deposit caps to control their spending.
• Self-exclusion — players who feel gambling is negatively affecting their lives may request a temporary or permanent self-exclusion from the platform.
• Session reminders — optional notifications to alert players after extended play sessions, helping maintain healthy gaming habits.
• Reality checks — periodic in-session prompts reminding you of time spent and total wagers placed during the current session.

8. Intellectual Property

All content on the cg22 platform — including but not limited to text, graphics, logos, images, software, and game content — is the property of cg22 or its content providers and is protected under applicable intellectual property laws. Unauthorized reproduction, redistribution, or commercial use of any cg22 content is strictly prohibited. The following restrictions apply:

• You may not copy, modify, or distribute any cg22 materials without explicit written consent from the Platform.
• The cg22 brand name, logo, and all associated marks are registered trademarks. Impersonation of the brand is strictly forbidden.
• Third-party game content is owned by the respective game providers (e.g., Pragmatic Play, Evolution Gaming, Spribe) and is subject to their own intellectual property rights.

9. Limitation of Liability

cg22 provides its services on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, cg22 disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. cg22 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of data, loss of revenue, or loss of profits. cg22's total cumulative liability to any user for any claim arising out of these Terms shall not exceed the total amount deposited by that user in the thirty (30) days preceding the claim.

10. Amendments and Governing Law

cg22 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Updated Terms will be published on this page with a revised "Last updated" date. It is your responsibility to review this page periodically to stay informed of any changes. Your continued use of cg22 services after any amendment constitutes your acceptance of the revised Terms.

These Terms & Conditions, and any dispute arising out of or in connection with them, shall be interpreted in accordance with applicable international online gaming standards and principles of fairness recognized in the industry.

11. Contact and Support

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact our support team at [email protected]. Our team is available 24/7 to assist players across Bangladesh, including those based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We aim to respond to all queries within 24 hours Bangladesh Standard Time (BST, UTC+6).